Client: Capital One
Location: 3901 N. Dallas Parkway, Plano, Texas
Size: 120,000 square feet
Overview: Capital One hired Swearingen Realty Group to negotiate a new lease for their customer service center in Dallas. The new lease led to a total savings/value add of $2.5 million.
Approach:
- Enhance work environment to increase employee retention
- Optimize expansion options
- Identify existing/future employees by location
- Reduce occupancy costs
- Increase space efficiencies
- Provide redundant electric power
- Provide redundant phone service
- Campus to house up to 1,200 associates at full capacity including future growth
Results:
- Prepared demographics for future employee hires
- Enhanced space efficiencies through creative space and building design
- Increased parking to 600 spaces per building at no cost
- Negotiated extremely favorable lease terms including Phase II expansion rights
- 500 KVA back power generator, full UPS system and dual electrical supply from separate substations
- Negotiated reduced electrical cost from service provider
- Total saving/value added in negotiations: $2.5 million
- Negotiated for Landlord-enhanced base building